Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier’s tracking system. To minimize confusion, you may want to let your customers know in your shipping emails. Then Imatoumi will update with tracking number on your order.

Printify:

When your customer orders are produced and shipped, tracking information will be automatically updated in your sales channel. Check your Imatoumi account 24/48h after ordering, it should be automatic with this POD partner.

Art of Where (AOW):

Most Canada and all US bound orders will have tracking. You will receive a shipping notification when your order has been shipped, which will include the tracking number, if applicable.

Anywhere else, for orders valued under 100$, no tracking.

International orders valued at or over 100$ will be shipped with tracking automatically. Depending on the value of the order, it may be shipped with USPS or a courier, such as DHL.

Please note that international orders may be subject to duties, fees or taxes levied by the destination country and/or shipping company. IMATOUMI is not responsible for these additional charges. To find out what the possible fees are, please contact the local postal service or customs agency.